TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern your use of the website www.hrpanthers.com
and the services provided by HRpanthers, a brand of Adeptrade Ltd (“we”, “our”, “us”).
By accessing our website or purchasing our services, you agree to these Terms.
1. Company Information
Adeptrade Ltd
Registered address: Sofia, Cherni Vruh 189G
Registration number: 203369862
VAT number: BG203369862
Email: info@hrpanthers.com
HRpanthers is a brand operated by Adeptrade Ltd.
2. Services
We provide professional HR consultancy and career support services, including:
Career coaching, CV and LinkedIn review
Interview preparation and mock interviews
Recruitment and HR advisory for businesses
HR audits and organizational consulting
Detailed descriptions, pricing, and availability are provided on the website before purchase.
All services are consultancy-based and advisory in nature.
We do not guarantee specific outcomes, including employment, job offers, or business results.
3. Booking and Payment
Services must be booked via our website or agreed channels
Prices are displayed in EUR (€) before checkout
The final payable amount is confirmed prior to payment
Payments are processed through secure third-party providers (e.g. Paysera)
We do not store full payment card details
For individuals, payment is required in advance.
For business clients, separate invoicing terms may apply.
A confirmed payment constitutes a binding agreement for the selected service.
4. Digital Services and Delivery
Our services are primarily delivered online.
After payment:
You will receive a confirmation email
We will contact you within 24 hours to arrange delivery
Services are typically delivered within 1–5 working days
For scheduled sessions:
Date and time will be agreed and confirmed via email
If you fail to attend a scheduled session without prior notice, the session may be considered delivered.
5. Consumer Rights (EU Customers)
If you are a consumer in the European Union, you may have a legal right to withdraw within 14 days of purchase.
However, by purchasing our services, you may be asked to confirm that:
you request immediate service delivery, and
you understand that your right of withdrawal may be affected once the service has been performed
Further details are provided in our Refund Policy.
6. User Responsibilities
You agree to:
Provide accurate and complete information
Attend scheduled sessions on time
Use the services in a lawful and appropriate manner
You are responsible for decisions made based on the information and advice provided.
7. Intellectual Property
All content on this website and materials provided during services are the intellectual property of Adeptrade Ltd.
You may not copy, distribute, or use any materials without prior written consent.
8. Limitation of Liability
We provide services with professional care and diligence.
However:
We do not guarantee specific results or outcomes
Our liability is limited to the amount paid for the specific service
We are not liable for indirect, incidental, or consequential losses
9. Refunds and Cancellations
Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms.
10. Disputes and Chargebacks
If you experience any issue with a payment or service, you agree to contact us first at info@hrpanthers.com
.
We will make reasonable efforts to resolve disputes promptly and fairly.
We maintain records of transactions and service delivery for dispute resolution purposes.
11. Governing Law
These Terms are governed by the laws of Bulgaria.
12. Dispute Resolution
Any disputes shall be resolved in the competent courts of Bulgaria.
If you are a consumer in the EU, you may also use the Online Dispute Resolution (ODR) platform provided by the European Commission.